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Services

Technology solutions that make sense for your business

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Many small businesses find it challenging to deploy, maintain, and protect their technology. Whether you’re looking to keep IT costs predictable, avoid unexpected problems, communicate more effectively or make a plan for business continuity, ThinkTech Computers has a solution for you.

Our service plans give you an all-inclusive support agreement to handle every aspect of your computer and network technology. Here are a few key areas that we cover under our managed service agreements.


 

  • HelpDeskLike having your very own IT department
  • Whether it’s a question about how to change something in a Word document or how to install a device onto your computer, our knowledgeable staff is here to help. We will answer all of your computer related questions in a friendly, easy to understand way.

 

  • Computer MaintenanceUsing technology as a tool to solve business challenges
  • Everyday there are new patches, updates, and hotfixes available from Microsoft for your computers. To help keep your systems running at their optimal level, we perform updates and maintenance on a DAILY basis on all of your machines.

  • Server MaintenanceProtecting the foundation of your business
  • Servers are the heartbeat of a network and need many servers running in order to function properly. Because we know how vital your company’s server is, we keep an eye on your server very carefully. If any of its servers go down, we restart them immediately and can even reboot the server remotely if necessary. We also perform active maintenance on this important computer to make sure your organization stays up and running.

  • Cloud ServicesVirtual Hosted Office - Offload Your Systems, Protect Your Business
  • Is the task of constantly upgrading your server, OS and applications costing you valuable time and resources, as well as draining your IT budget? Would you like to just simply offload not just the management of your systems, but your actual systems in Southeastern Massachusetts and Rhode Island themselves to another organization? Would you like to ensure your systems are hosted by an organization with skill in ensuring your systems are always up-to-date, secure and available 24/7?

    With Virtual Hosted Office “cloud computing” services from ThinkTech your business will finally experience reduced downtime, eliminated costs of upgrades, and an increased level of security while running smoothly no matter what local disruptions occur in your office. We can host your entire IT infrastructure in the cloud, while eliminating most if not all of your in-house IT management expenses — you ultimately will have access to all your systems from the Internet itself.


  • Managed ITManaged Services – No Longer Wait for the Break/Fix
  • Whether something breaks down with your IT infrastructure in Southeastern Massachusetts and Rhode Island, or whether you simply need a computer repaired, your entire workflow can grind to a halt at anytime. With a standard break/fix service contract, you wait for a component to break and then your service provider fixes it. That approach might seem to make sense initially, but eventually you might find the reactive approach to problem solving leaves far too much to chance.

    As a thriving business, you might want to keep your IT systems from ever falling apart in the first place. The adage ‘an ounce of prevention is better than the pound of cure’ is one we are all aware of. However, in this industry, we all too often see organizations neglecting the wisdom of prevention, subsequently incurring shocking losses – of time, resources, energy, cost, productivity and mindshare – that come from IT breakdowns.


  • IT ConsultingUsing technology as a fundamental method of solving business challenges
  • AMC Corp. offers much more than straight technology services – we merge IT consulting with business acumen to offer you holistic solutions for your real-life business processes.

    While many firms simply provide the IT services you request and be done with it, we sit down with you and inquire what your specific business processes are, what your company goals are, and what your pressing needs are. We work hand-in-hand with you as a partner to ensure that each step of the way, we are enhancing the value of your business, rather than blindly going through the motions of repairing your systems. Our computer consulting involves treating each client relationship as special, with unique needs to address and unique strengths to help bring out.

    We understand the financial realities of your business as well. As opposed to many service organizations simply creating generic project plans for their clients, we have thought through a variety of unique offerings to prevent sticker shock and unexpected IT expenses. We tailor a plan based on your budget, your tolerance for risk, and your likely benefit of various technologies. We do whatever we can to line up your systems with the business and financial points of view.


     

  • Backup MonitoringA proactive approach to backup
  • We check your backup DAILY to ensure that it is successful. We know how critical business information is to our clients, so we make sure that your backups are being done properly. If your backup does fail, we waste no time figuring out what went wrong so we can prevent it from failing in the future. We also do periodic backup restores to ensure the data is all there.

 

  • Vendor ManagementYour one-stop-shop for technology services
  • Most businesses we deal with have multiple technology related vendors. For example, a client may have an Internet service provider, a specialized industry specific software company, a network copier vendor, and a web designer. We act as your single point of contact for all of these vendors, and also work with them for you to resolve any issues that come up.

 

  • Consulting and Project PlanningBuilding a better business
  • As your IT department, we work with you to help develop a technology game plan. We’ve been project planning for nearly 10 years, so we know how to make all the pieces fit together so that your project goes as smoothly as possible.

 

  • Product Purchasing AssistanceCount on us to steer you in the right direction
  • Trying to find the right technology solution for your organization can be an overwhelming task. By doing the research for you, we take the guess work out of purchasing new computers, software, network equipment, printers, special devices, backup options, and servers.

 

  • Bandwidth MaintenanceAdvanced efficiency and productivity
  • Sometimes certain computers or programs on a network can cause everyone’s machine to run slowly. To help increase efficiency, we periodically check your company’s bandwidth usage to see if a particular computer is a culprit for slowing down your network.

 


 

  • June 18, 2015
  • Cloud Based Hosted Email - Our Cloud Base Email Server has been up and running for over a year now and we are now Offering 2 Free Months of Exchange Active Sync. to new Clients